41693 Big Bear Boulevard, Bear Lake, CA 92315
Worry Free Flexible Cancellation 14 Days Before Arrival!!
Where is Big Bear Vacations Office Located?
41693 Big Bear Boulevard, Bear Lake, CA 92315
Why should I choose Big Bear Vacations?
Our Big Bear Vacations Team strives to provide the best service and products on the mountain. We truly care about your vacation experience.
What is the best way to book a Big Bear Resort cabin?
Please browse properties and book online or give us a call so that one of our Certified Vacation Planners can happily assist you to make a reservation by phone, 24/7.
What communications will you provide after I reserve?
We will text you a recap of your reservation, your online agreement, and helpful links to prepare for your stay immediately after booking.
What are standard hours of operation?
Sunday – 9am – 5pm
Monday – 9am – 6pm
Tuesday – 9am – 6pm
Wednesday – 9am – 6pm
Thursday – 9am – 7pm
Friday – 9am – 9pm
Saturday – 9am – 6pm
Holiday Hours / Seasonal Hours will vary
What do I need for check-in?
Check-in is at 4 pm. The Reservation Holder and Credit Card Holder must be the same person and must provide Valid Government Issued ID within the Rental Agreement that will be texted to you immediately after booking. A signed Rental Agreement is required to receive cabin access details on arrival day. Same day reservations are not guaranteed for a 4 pm check in however our team will contact you should you reserve to arrive on the same day of your booking.
Who do I call if something is wrong?
Our team is dedicated to helping in every way possible and will provide text, phone, and email communications for you to reach out should any issues arise that require assistance.
Is there an age restriction when booking a Vacation Rental?
Yes. Big Bear Vacations requires the Reservation Holder and Credit Card Holder to be over the age of 21.
Can I bring my pet with me to Big Bear?
Yes. Pets are welcome in most Big Bear resort cabins. There is an additional charge of $40 per pet per night plus tax to bring your pets along for vacation. When booking your reservation, make sure the house or cabin you’re booking allows pets. If booking online, narrow your search to pet-friendly homes by checking the “Pets Allowed” button. There is a $250 fee for any pet damage caused during your stay.
Do I need to bring my own kitchen utensils?
The kitchen will have at least the essential items to cook and eat a meal. That includes plates, cups, cutlery, pots and pans. Beyond the basics, the kitchens are stocked differently depending on the home. If you require specialty items to cook with, we recommend you bring them along. You may also want to bring aluminum foil, storage containers and plastic baggies.
Do I need to bring my own linens or towels?
Each home is fully equipped with fresh linens and blankets for every advertised bed. We also provide clean towels, washcloths, hand towels, and bathmats in each bathroom for the occupancy of the property. As you are renting a home and not a hotel room, there is no daily turndown service or extra linen service available.
Will I have any chores?
Yes- Per local City Ordinance for Critters all vacation guests are required to wash their dishes/run the dishwasher and to remove their trash from the property to local trash sites.