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Big Bear Cabins and Vacation Rentals in Big Bear Lake, CA
Big Bear Vacation Rental Management
If you already have, or are in the process of purchasing a vacation property in the Big Bear Lake area and are in are need of a professional company to care for and rent out your property in your absence, then look no further! Big Bear Resorts is ready to serve you.
We are committed to caring for your vacation residence and working with you to develop successful marketing strategies to enhance rental income. Your satisfaction is our priority.
We continually strive to improve and refine our rental program to provide the best possible service to both guests and homeowners. Our focus is on the successful marketing, promotion, and rental of privately owned homes and cabins to those who wish to vacation in Big Bear.
If you are looking for someone to manage your Vacation Home, or just curious to learn more about how the process works, please contact our New Homes Coordinator Jackie Garzo at jackie@bigbearvacations.com
Our Dedicated Property Managers not only act as your local ordinance liaison, but oversee the inspections of the maintenance and housekeeping of your valuable property. They also assist you in coordinating any necessary upkeep, maintenance, repairs, improvements or seasonal chores that with mountain conditions and normal wear and tear.
Marketing
This is what makes us so unique and effective in our industry. Our extensive Internet Marketing, search engine optimization and Pay Per Click (PPC) campaigns. We were the first company in Big Bear that offered real time online bookings and the convenience to view and book all the homes without having to call the office and we continue to stay on top of internet marketing trends and the latest software to enhance our visitors experience.
Our website is a fantastic aid in our customer service and customer satisfaction effort since guests are able to select homes by availability, amenities and/or location, view all homes with many pictures, watch video tours, check to see if it's available at specific times, view rates and book the home online.
This, along with our other national and international marketing programs, as well as the use of traditional marketing efforts such as radio, direct mail, travel shows, newspaper and magazines gives us a distinct advantage over other local rental agencies.We are striving to improve and maximize your Vacation Rental's exposure through the following: increased online, social media, email, channel partner and industry presence; trying new deals, links, features, partnerships, and technological opportunities; supporting our community and work closely with the major events that bring visitors to our valley; attending leading seminars and conferences to ensure we are moving with the times and increasing rentals in every way possible in this challenging market. As a team, we are also striving to improve the guest experience, maximize productivity and service through our staff.
Guest Services
We are the only company in Big Bear that offers full services to the guest in the most prominent location in Big Bear. All our Vacation Planner are Certified and we use advanced technology to be available to guests 24/7 as well as to track, communicate with and market directly to each inquiry to maximize conversion. The Vacation Rentals are cleaned for each guest and inspected before each stay. The homes are also fully equipped with fresh linens, clean towelsand starter amounts of toiletries. We continuously strive to add new services such as our extensive concierge services, which gives our guests immediate access to the best of Big Bear. Each guest is provided with a welcome bag full of local information and discount opportunities. Each property has a booklet of information regarding the use of the amentias. Our dedicated staff assist each guest from the initial call to their check in and throughout their entire stay in hopes of having them return time and time again.
Commitment to Quality Services
We hold personal service and attention to satisfaction as benchmarks for success. Our team members attend various hospitality workshops, classes and seminars to continually improve in this area. We invest a tremendous amount of time, energy and money to insure that our staff is trained and ready to assist our guests and homeowners. Our loyal customers and satisfied homeowners provide proof that our company is a leader in vacation rental management.
Maintenance
Our maintenance staff ensures reliable, prompt and skilled repair.
We realize that the proper maintenance and upkeep of the homes is foremost to our owners and renters, so we use a work order system to track a problem from the moment it is reported. The problem is followed until it has been repaired. Our maintenance department is on-call 24 hours a day, 7 days a week.Housekeeping
Housekeeping, to our owners and guests alike, is one of the most important areas of the rental management business. Good housekeeping doesn't just happen; it takes careful planning, effective supervision and constant follow-up inspections. Not only do we perform turnaround maid service for our guests, but we also offer a full-range of cleaning services, including "deep cleans" carpet cleaning and windows.
New Owner Benefit:
We have partnered with management in Palm Springs and Catalina for a cooperative owner benefit.
You will now be able to book Vacation Rental vacations at these other two SoCal destinations for an exclusive membership offer of 50% off.
Why should you be part of our special Southern California Gold owners’ program?
- Unbeatable rates at Southern California’s top three vacation rental destinations.
- Improved revenue for your own property during the slower seasons, and filling last minute vacancies even during the high season.
- Opportunities for you, your family and friends to enjoy low cost vacations within easy driving distance from anywhere in Southern California.
- If you have a big family and lots of friends, it gives you an opportunity to have a reunion by renting several properties at a great rate while staying at your own vacation home.
- These benefits are only available to participating owners as members of Southern California Gold.
Phone:
41693 Big Bear Blvd, Box 110410, Big Bear Lake, CA 92315
e-mail: reservations@bigbearvacations.com
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